Privacy Policy

1. Introduction

We take data privacy seriously and comply with the General Data Protection Regulation (GDPR). This privacy policy explains how we handle your data when you visit our website or subscribe to updates.

2. Who We Are

3. Data We Collect

We collect the following types of data:

• Website Analytics: IP address, browser type, pages visited, time spent on site (via cookies and analytics tools).
• Contact Form Submissions: Name, email, and message when you contact us.
• Newsletter Sign-ups (if applicable): Email address when you subscribe for updates.

4. Purpose of Data Processing

We use your data to:

• Provide and improve our services
• Respond to inquiries and support requests
• Ensure website security
• Comply with legal obligations
• Sending updates if you opt-in

5. Legal Basis for Processing

We process personal data based on:

• Art. 6(1)(b) GDPR – Contractual necessity
• Art. 6(1)(f) GDPR – Legitimate interest (e.g., security, analytics)
• Art. 6(1)(a) GDPR – Consent (for marketing, cookies)
• Art. 6(1)(c) GDPR – Legal compliance

6. Cookies and Tracking

We use cookies for analytics and website optimization. You can manage your cookie settings at any time by clicking on the "Cookie Settings" link in the footer.

7. Data Retention

• Contact form data: Stored until we respond to your inquiry.
• Newsletter subscriptions: Stored until you unsubscribe.
• Website analytics: Retained for a limited time to analyze website performance.

8. Data Sharing

We do not sell your data. We may use:

• Google Analytics (or another provider) for website statistics.
• Email providers (e.g., Mailchimp, Brevo) for newsletters.

9. International Data Transfers

If we transfer data outside the EU, we use safeguards like Standard Contractual Clauses (SCCs).

10. Your Rights

You have the right to access, correct, or delete your personal data. You can also withdraw your consent for marketing communications at any time. To exercise these rights, please use our Data Subject Request Form or email us at connect@flowbitai.com.

11. Changes to This Policy

We may update this privacy policy from time to time. The latest version is available on our website.

12. Data Breach Notification

In the event of a data breach that may affect your personal data, we will notify you and the relevant authorities in accordance with GDPR requirements.

13. Data Processing Register

We maintain a record of all data processing activities as required by Article 30 of the GDPR. This register is available to supervisory authorities upon request.

14. Contact

For any privacy-related questions, contact us at connect@flowbitai.com